If you’re unable to log in:
• Make sure your internet connection is stable
• Update to the latest version of the app
• If using “Sign in with Apple,” confirm you’re selecting the same Apple ID used during signup
If you use multiple email addresses, try logging in with each — especially the one that received your payment receipt.
If you never downloaded the app but see a charge, you may have completed checkout through a website or advertisement. Contact support, and we’ll check your account.
Still stuck?